Terms and Conditions
National Parks Pty Ltd cannot be held liable for any errors or omissions that may occur on this website. The view expressed by the contributors and advertisers are not necessarily those of National Parks Pty Ltd. All contents are copyright and cannot be reproduced without the written consent of National Parks Pty Ltd. Advertiser details and prices may change and any offer can be cancelled at any time without notice. All offers have been included in good faith and are available at time of upload
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Links to other websites:
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Booking Confirmation and Cancellation Policies
Upon receiving your deposit, you will receive a confirmation letter and number. We will endeavour to meet room requests however we cannot guarantee specific room allocations.
Check-in is from 2.00pm, however you are welcome to arrive earlier and store luggage at Reception. Our afternoon activity starts at 2.00pm, if you wish to participate we recommend arrival prior to 1.00pm. Check-out on day of departure is at 10.00am.
Dietary Requirements: If you have any special dietary requirements, please notify us prior to your arrival so our chefs can cater to your needs.
100% of the first night will be charged on the day of booking with balance payable upon arrival. Early Bird and sale rates require full prepayment at time of booking. Reservations are not confirmed until payment has been successfully processed.
Please note that a non-refundable 1.5% surcharge applies to all transactions paid by credit card (Visa and MasterCard) and a non- refundable 3% surcharge applies to all transactions paid by American Express and Diners Club cards. Please note that personal cheques are NOT accepted as a method of payment on check out.
Cancellations made less than seven (7) days prior to the arrival date or in case of no-show: 100% of the first night will be charged.
A reduction of length of stay on arrival or during stay will incur a surcharge. Sale rates are non-refundable and cannot be amended.
O’Reilly’s Recommends travel insurance to cover unforeseen circumstances.
Postponement within 7 days of arrival will incur a service fee of $100.00. Stays must be redeemed within six months or the deposit is forfeited.
If a deposit has not been provided at the time of booking via credit card, or direct bank transfer, accommodation must be paid in full on arrival. Please note that personal cheques are NOT accepted as a method of payment on check out.
The Villas have a two night minimum requirement stay and three night minimum over the Christmas/New Year period. Any reduction in the length of stay on arrival or whilst staying will incur an accommodation surcharge.
Package inclusions are non transferable and non refundable. Unused items cannot be refunded or credited.
Payment Plan Terms & Conditions:
All installments must be paid up to seven (7) days prior to arrival date. Sufficient funds are to be available in the nominated credit card to meet the instalment payments. Failure to make payment may result in the cancellation of your booking without notice.
Transport and Main Roads – Roadworks Advisory:
A 20-tonne load limit is in place on Lamington National Park Road. Vehicles in excess of 20-tonne will require an exemption permit from TMR.
Facebook and Social Media Policy
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